(3PL) Logistics services for small and large online business in Quebec

Considering doing business with a 3PL? What are the benefits?

3PL Tandem

As a 3PL Tandem offers you to create a partnership that allows you to go further, faster. Like when you ride in tandem.

By handling your picking, packing and shipping logistics, we allow you to focus on what really matters to you: your product.

Working in tandem is the way of the future!

Everything under one roof

We offer customized 3PL services to your company.

Tandem’s warehouse can professionally handle any merchandise. Receiving at our docks, unloading, updating your inventory, and providing secure storage – we do all these operations carefully for you.

Reception and storage of your stock

  • Direct delivery from your suppliers to our warehouse
  • Short, medium, or long-term storage
  • Clean and secure facilities
  • Full insurance (fire, theft, vandalism)
  • Inventory updating
  • Storage of your packing material

Packaging is a key step in the management of an order and is undoubtedly your first tool for making a good impression on your customer.

Packaging is all about the details

  • Customized packaging according to your criteria
  • Great care taken to protect your products
  • Package finishing to match your vision
  • Attention to detail

In these fast-paced times, you are looking for a quick, efficient and affordable way to ship. We have identified the best delivery solutions available on the market.

Optimal shipping service

  • A to Z management of the shipment of your orders
  • Economies of scale for you, thanks to our shipping volume
  • Customized delivery time

We will show you our best solutions related to logistics service optimization. Saving time, saving money, eliminating hassle… that’s what it means to work in Tandem!

Optimizing your e-commerce

  • SAP and WMS management software at the service of all our customers
  • Automatic calculation of the most economical shipping method
  • High flexibility with both B2B and B2C
  • Accompaniment by our support team
  • Network of suppliers and contacts in many fields

Software and tools for your ecommerce operation

Tandem keeps improving the operational layer around your 3PL: live fulfillment visibility, cleaner addresses, better shipping decisions, and faster answers for your team.

Live now

Tandem application

Your customers can see orders, shipments, delivery status, timing, fees, claims, and tracking history in a live portal instead of waiting for manual follow-ups.

Address validation

Pre-processing catches incomplete or risky addresses before fulfillment work starts, reducing avoidable returns, carrier corrections, and support loops.

Best-rate shipping

Rate shopping helps the operation balance cost, speed, carrier, method, and delivery requirements before labels are purchased.

Customer portal

The Tandem application turns fulfillment into a control tower: order volume, shipment status, SLA timing, picking and label fees, delivery exceptions, and custom analytics are available in one place.

  • Live dashboards for orders, shipments, fees, sales, and timing.
  • Personalized charts for account-specific operational questions.
  • Delivery insights with mapped shipment locations and status mix.
  • AI assistant access for account, order, claim, and performance answers.
Request a walkthrough

Tandem fulfillment dashboard with demo data

Operational analytics

Customers can scan volume, timing, delivery issues, fees, and trends without waiting for a manual report.

Delivery visibility

Tracking history and delivery maps make it easier to explain where shipments are and why exceptions happened.

Pre-processing controls

Address quality and shipping-rate logic help prevent issues before work reaches the warehouse floor.

AI operation assistant

Customers can ask for account, shipment, claim, delivery, and performance answers from an assistant connected to the 3PL operation.

Tandem delivery insights map with demo shipment locations

Delivery insights, tracking history, claims, and notifications help customers understand what happened and what Tandem is doing next. For prospects, this is the promise: fewer surprises, clearer accountability, and a logistics partner that can show the work.

Book a demo

In Tandem with ShipHero

See the benefits of this WMS

Tandem offers its customers access to all the features of the ShipHero software. From order tracking to inventory management and real-time analysis, this complete solution meets all your needs.

Integration

Easy integration with the platforms of your choice

Our IT solutions have been carefully selected

Don’t see your shipping partner or distribution center listed here?

Our team of developers will be happy to assist you in the integration of our various software products with your platform or your current partners. In addition, we are also able to offer customized solutions to meet the specific needs of our customers.

Shipping partners
Full integration with your platform

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