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Prepare for a useful first conversation

A few reference points help us understand your operation quickly. You do not need a complete specification: honest estimates are enough for an initial conversation.

• Your normal monthly volume, peak periods, and expected growth.
• Your SKU count, dimensions, weight, and any special storage or packaging needs.
• Your sales channels, main destinations, promised timing, and current logistics pain points.

What happens after your request

The team reviews your context, confirms whether Tandem appears to fit, and recommends the next step. If a detailed evaluation makes sense, we clarify the data, integrations, fulfillment rules, volumes, and conditions that need to appear in a quote. Rates, minimums, and service objectives are confirmed only after that analysis.